Privacy Policy
Use of this web site (upfrontsports.ca) and app (Upfront+) signifies your acknowledgement and consent to this privacy policy. Please read this privacy policy carefully before using our services.
Upfront Sports takes your privacy seriously and is committed to safeguarding your privacy online. Because we gather certain types of personal information from visitors to this site and app (e.g. name, e-mail address, etc.), we have developed this privacy policy (the "Privacy Policy") to help you understand the terms and conditions surrounding the collection and use of your personal information. This Privacy Policy discloses the types of personal information we gather, how it is used, and how you can gain access to and edit any data that we've collected about you at any time.
Our Privacy Policy has been developed using the following guiding principles:
Our business collects personal information online primarily to provide our visitors with a more relevant experience on this web site and app. When doing so, we will make every reasonable effort to avoid excessive or irrelevant collection of data. Our business will take reasonable physical, electronic and managerial measures to safeguard and secure any personal information you provide to us (e.g. data will be stored in protected databases on secured servers with restricted access). However, given that electronically submitted data is not 100% secure, we make no representations or warranties as to the security of any personal information you submit online, which you do at your own risk.
Disclosure of Personal Information
We do not sell, rent, or trade consumer personal information to third parties other than as described in this Privacy Policy. Our business may disclose certain personal information as follows:
- To business partners, such as third party service providers, agents and affiliated entities in connection with the services that they perform for our business, such as providing certain services necessary for the administration of this web site and app and the provision of certain interactive functionalities. Please note that some of our agents and contractors are located outside of Canada and, as such, are subject to foreign laws, including laws that may require disclosure of personal information to government agencies in those countries
- To law enforcement agencies for the purposes of investigating fraud or other offences
- To legal, financial, and other professional advisors or in connection with the sale or reorganization of all or part of its business or operations.
Except as provided above, our business will not use or disclose personal information for purposes other than those for which it was collected, except with your consent, as required or permitted by law, and to provide the features and service(s) you've requested. At the time you register for any such feature or service, you will be notified of, and asked to consent to, the sharing of your personal information necessary for the provision of these requested features or services.
Information we collect
We collect the following categories of information:
- Account Information: When you create an account, we collect your name, email address, password, and username. This information is necessary to create and manage your account.
- Contact Information: If you contact us, we collect your name, email address, and any other information you choose to provide. We use this information to respond to your inquiries.
- Usage Information & Google Analytics: We collect information about how you use our app and site, such as the features you use, the pages you visit, and the time you spend on the app and site. This information helps us improve the app and personalize your experience. This collection involves Google Analytics. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Privacy Policy at https://policies.google.com/technologies/partner-sites.
- Device Information: We collect information about the device you use to access our app and site, such as your device type, operating system, IP address, and unique device identifiers. This information helps us optimize the app for different devices and prevent fraud.
- Advertising Information: We use Google Ads to advertise our site and attract visitors. When you click on a Google Ad for our site, Google may collect information about your interaction with the ad. you can opt out by visiting Google's My Ad Center https://myadcenter.google.com/
- Payment Information & Stripe: If you make a purchase through our app or site, we collect your payment information, such as your credit card number and billing address. We use this information to process your payments. This collection involves Stripe. You can learn more about Stripe and its processing activities via privacy policy at https://stripe.com/privacy.
Accessing and Managing Your Personal Information
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you. This includes the right to receive a copy of your information in a commonly used format.
- Rectification: If you believe any of your personal information is inaccurate or incomplete, you can request that we correct it.
- Erasure: In certain circumstances, you can request that we delete your personal information. This may be possible if the information is no longer needed for the purpose it was collected, if you withdraw your consent, or if the information was processed unlawfully.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before fulfilling your request. We will respond to your request as soon as possible, and in any event within the timeframe required by applicable law (e.g., within 30 days under PIPEDA).
Exceptions
Please note that there may be circumstances where we are unable to fulfill your request, such as when we are required to retain information for legal purposes or to comply with a regulatory obligation. If we are unable to fulfill your request, we will provide you with an explanation.
Contact Information
To make a request or inquire about your personal information, please contact us at register@upfrontsports.ca.
Links to Other Websites
Our website may contain links to other websites. We encourage you to review the privacy statements of all sites which you visit, including those whose links are provided, so that you can understand how those sites collect, use and share your information. We are not responsible for the privacy statements, content or data handling practices on other websites.
Changes to this Privacy Policy
We reserve the right to change and update this Privacy Policy. These changes will be made when appropriate, in a timely manner. We encourage you to examine our Policy from time to time to ensure you are aware of any changes we may have made.
Contacting the Website Administrator
If you have questions concerning this Privacy Policy or the practices of this website, please contact us at register@upfrontsports.ca.